志愿者服务礼仪的基本原则是哪些
<div style="max-width:677px !important;"><p><br></p><p><img class="rich_pages" data-ratio="0.056666666666666664" data-s="300,640" data-src="https://mmbiz.qpic.cn/mmbiz_gif/Ljib4So7yuWjJViatvLdlSEJtWEtjYAMpyrlUh8ib2nEwUic2RdappwyMv1gVSjuMH89JUiaVFBytA4hbMV4OvQaLzg/640?wx_fmt=gif" data-type="gif" data-w="600" style=""></p><p><br></p><section powered-by="xiumi.us" style="margin-top: 10px;margin-bottom: 10px;max-width: 100%;box-sizing: border-box;font-family: -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;white-space: normal;background-color: rgb(255, 255, 255);font-size: 16px;text-align: center;justify-content: center;overflow-wrap: break-word !important;"><section style="padding-top: 3px;padding-right: 10px;padding-left: 10px;max-width: 100%;box-sizing: border-box;display: inline-block;width: auto;vertical-align: top;border-width: 2px;border-style: solid;border-color: rgb(224, 64, 66);border-radius: 0px;min-width: 10%;height: auto;overflow-wrap: break-word !important;"><section powered-by="xiumi.us" style="max-width: 100%;box-sizing: border-box;text-align: justify;overflow-wrap: break-word !important;"><p style="max-width: 100%;box-sizing: border-box;min-height: 1em;overflow-wrap: break-word !important;"><span style="max-width: 100%;color: rgb(217, 33, 66);font-size: 18px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><strong style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;">志愿者服务礼仪的基本原则？</strong></span><br style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"></p></section><section powered-by="xiumi.us" style="margin-bottom: 5px;max-width: 100%;box-sizing: border-box;overflow-wrap: break-word !important;"><section style="max-width: 100%;box-sizing: border-box;background-color: rgb(236, 80, 82);height: 1px;overflow-wrap: break-word !important;"><br style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"></section></section></section></section><section powered-by="xiumi.us" style="max-width: 100%;font-family: -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;white-space: normal;background-color: rgb(255, 255, 255);box-sizing: border-box !important;overflow-wrap: break-word !important;"><p style="max-width: 100%;min-height: 1em;text-align: center;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"></p><p style="max-width: 100%;min-height: 1em;line-height: 2em;text-indent: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;color: rgb(0, 0, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;">志愿者在服务中展现的是志愿者的风采，而在特定的志愿者服务工作中展现的是工作人员的职业形象。无论是何种身份，应当知道日常的基本礼仪并去做到，给自己的志愿服务工作和生活增添光彩。</span></p><p style="max-width: 100%;min-height: 1em;line-height: 2em;text-indent: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;color: rgb(0, 0, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;"><br></span></p><p style="max-width: 100%;min-height: 1em;line-height: 2em;text-indent: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;color: rgb(0, 0, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;">在此，《志愿视点》邀请到内江市义工联合会秘书处浩老师简要的给大家介绍一些基本的服务礼仪常识以及志愿者在工作当中应当注意的礼仪细节。</span></p><p style="max-width: 100%;min-height: 1em;line-height: 2em;text-indent: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;color: rgb(0, 0, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;"><br></span></p><p style="text-align: center;"><span></span></p><p style="max-width: 100%;min-height: 1em;line-height: 2em;text-indent: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br></p><p> <span style="font-size: 16px;">志愿者以饱满的精神、十足的热情为他人提供志愿服务，彰显着自我城市，乃至全中国好客、礼仪之邦的精神与形象。</span></p><p><br></p><p><span style="font-size: 16px;"> 坚守岗位、吃苦耐劳是志愿者最基本的精神体现。特别是城市志愿者在大街小巷、车站码头、文博场馆、街道社区，他们始终坚守在自己的岗位上，而且一直以饱满的精神服务着各方来宾，为他们提供各种帮助。工作的苦、累没有让他们放弃，总是用笑容将宾客迎来送去，也从不抱怨、从不厌烦。他们用自己的坚守诠释着吃苦耐劳、爱岗敬业的中国精神。</span></p><p><br></p><p><span style="font-size: 16px;"> 微笑，是志愿者送给各方来宾最温暖的礼物。微笑也是中国为各方客人送上的贴心礼物，让他们感受有宾至如归的感觉。</span></p><p><br></p><p><span style="font-size: 16px;"> 认真，是中国对世界、对自己的一种态度。无论承办什么样的会议、比赛，我们国家都全力以赴，以认真的态度去准备每一个环节，这是中国的态度、这是中国的精神。志愿者作为服务在第一线的人员，他们的表现自然最能体现出国家的精神风貌、体现出国家对这次盛事的态度。</span></p><p><span style="font-size: 16px;"><br></span></p><p style="text-align: center;"><span></span></p><p><span style="font-size: 16px;"></span><br></p><p><br></p><p><span style="font-size: 16px;"> 中国历来被称为礼仪之邦，每一位志愿者就是中国礼仪的代言人。他们的热心帮助、亲切问候、温暖笑容都体现了志愿者友好态度，志愿者将我们国家的精神传递给了每一位来宾，将中国态度彰显给了世界。</span></p><p><span style="font-size: 16px;"> 作为中国礼仪、精神的代言人，志愿者是值得我们称赞的，更是值得我们去学习的。</span></p><p><br></p><p><span style="font-size: 16px;"> 国家要号召国民学习志愿者的精神、态度，让中国礼仪成为常态，让中国精神成为主流。国家形象的建构不单单需要这些代言人，更需要每一位国民的努力，让每一位中国人都可以为中国形象代言。</span></p><p><span style="font-size: 16px;"><br></span></p><p style="text-align: center;"><span></span></p><p><span style="font-size: 16px;"></span><br></p><p><br></p><section powered-by="xiumi.us" style="margin-top: 10px;margin-bottom: 10px;max-width: 100%;box-sizing: border-box;letter-spacing: 0.544px;font-size: 16px;overflow-wrap: break-word !important;"><section style="padding: 15px 20px;max-width: 100%;box-sizing: border-box;display: inline-block;width: 677px;vertical-align: top;border-width: 0px 0px 0px 4px;border-radius: 0px 10px 10px 0px;border-style: none none none solid;border-color: rgb(62, 62, 62) rgb(62, 62, 62) rgb(62, 62, 62) rgb(254, 128, 112);background-color: rgb(246, 246, 246);overflow-wrap: break-word !important;"><section powered-by="xiumi.us" style="max-width: 100%;box-sizing: border-box;font-size: 15px;color: rgb(13, 13, 13);line-height: 1.8;letter-spacing: 1px;overflow-wrap: break-word !important;"><p style="max-width: 100%;min-height: 1em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><strong style="max-width: 100%;box-sizing: border-box;overflow-wrap: break-word !important;">—— <strong style="max-width: 100%;caret-color: rgb(13, 13, 13);font-size: 15px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;">服务礼仪的基本原则</span></strong></strong></span></p><p style="max-width: 100%;min-height: 1em;font-size: 16px;letter-spacing: 0.544px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"></p><p style="max-width: 100%;min-height: 1em;line-height: 2em;text-indent: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;text-indent: 2em;color: rgb(0, 0, 0);font-size: 16px;box-sizing: border-box !important;overflow-wrap: break-word !important;">在服务礼仪中，有一些具有普遍性、共同性、指导性的礼仪规律。这些礼仪规律，即礼仪的原则。掌握礼仪的原则很重要，它是志愿者更好地学习礼仪和运用礼仪的重要指导思想。服务礼仪的原则主要有：</span><br style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"></p><section style="max-width: 100%;caret-color: rgb(13, 13, 13);line-height: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;color: rgb(0, 0, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;"> </span><strong style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;color: rgb(123, 12, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;">1.尊重的原则</span></strong></section><section style="max-width: 100%;caret-color: rgb(13, 13, 13);line-height: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;color: rgb(0, 0, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;"> 尊重，这是对礼仪的核心思想高度的概括。所谓尊重的原则，即使要求我们在服务过程中，要将对他人的重视、恭敬、友好放在第一位，这是礼仪的重点与核心。</span></section><section style="max-width: 100%;caret-color: rgb(13, 13, 13);line-height: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;color: rgb(0, 0, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;">因此在服务过程中，首要的原则就是敬人之心长存，请掌握了这一点。</span></section><section style="max-width: 100%;caret-color: rgb(13, 13, 13);line-height: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;color: rgb(0, 0, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;"><br></span></section><p style="text-align: center;"><span></span></p><section style="max-width: 100%;caret-color: rgb(13, 13, 13);line-height: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;color: rgb(0, 0, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;"> </span><strong style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;color: rgb(123, 12, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;"> 2.真诚的原则</span></strong></section><section style="max-width: 100%;caret-color: rgb(13, 13, 13);line-height: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;color: rgb(0, 0, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;"> 服务礼仪所讲的真诚的原则，就是要求在服务过程中，必须以诚相待，只有如此，才能表达对他人的尊敬与友好，才会更好地被对方所理解，所接受。</span></section><section style="max-width: 100%;caret-color: rgb(13, 13, 13);line-height: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;color: rgb(0, 0, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;"><br></span></section><section style="max-width: 100%;caret-color: rgb(13, 13, 13);line-height: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"></section><section style="max-width: 100%;caret-color: rgb(13, 13, 13);line-height: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><strong style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;color: rgb(123, 12, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;"> 3.宽容的原则</span></strong></section><section style="max-width: 100%;caret-color: rgb(13, 13, 13);line-height: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;color: rgb(0, 0, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;"> 宽容的原则的基本含义，就是要求我们在服务过程中，既要严于律己，又要宽以待人。要多体谅他人，多理解他人，学会与服务对象进行心理换位，而千万不要求全责备，咄咄逼人。这实际上也是尊重对方的一个主要表现。</span></section><section style="max-width: 100%;caret-color: rgb(13, 13, 13);line-height: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"></section><section style="max-width: 100%;caret-color: rgb(13, 13, 13);line-height: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><strong style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;color: rgb(123, 12, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;"> 4.从俗的原则</span></strong></section><section style="max-width: 100%;caret-color: rgb(13, 13, 13);line-height: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;color: rgb(0, 0, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;"> 由于国情、民族、文化背景的不同，在人际交往中，实际上存在着“十里不同风，百里不同俗”的局面。就是要求志愿者在服务过程中，对相关国家的礼仪文化、礼仪风俗以及宗教禁忌要有全面、准确的了解，才能够在服务过程中得心应手，避免出现差错。</span></section><section style="max-width: 100%;caret-color: rgb(13, 13, 13);line-height: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"></section><p style="text-align: center;"><span></span></p><section style="max-width: 100%;caret-color: rgb(13, 13, 13);line-height: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;color: rgb(0, 0, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;"> </span><strong style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;color: rgb(123, 12, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;">5.适度的原则</span></strong></section><section style="max-width: 100%;caret-color: rgb(13, 13, 13);line-height: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;font-size: 16px;color: rgb(0, 0, 0);box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="max-width: 100%;"> 适度的原则的含义，就是要求应用礼仪时，为了保证取得成效，必须注意技巧，合乎规范，特别要注意做到把握分寸，认真</span>得体<span style="max-width: 100%;">。</span><span style="max-width: 100%;">这是因为凡事过犹不及。</span><span style="max-width: 100%;">假如做的过了头，或者做得不到位，都不能正确地表达自己的自律、敬人之意。</span></span></section></section></section></section></section><section style="max-width: 100%;font-family: -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;white-space: normal;background-color: rgb(255, 255, 255);line-height: 2em;text-align: center;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br></section><section style="max-width: 100%;font-family: -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;white-space: normal;background-color: rgb(255, 255, 255);line-height: 2em;text-align: center;box-sizing: border-box !important;overflow-wrap: break-word !important;">来源：志愿视点（zyshidian）图片来源网络</section><p><img class="rich_pages" data-ratio="0.3397590361445783" data-s="300,640" data-src="https://mmbiz.qpic.cn/mmbiz_png/WsoIyOIwIz6HuxveCiblhCtWMxiajNGkPC6lHOPbCic7iakibwVutgqCAUGjkjnibgtwxhxGJsicl5icOfNeP8hbDNoRicg/640?wx_fmt=png" data-type="png" data-w="1245" style=""></p>
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